Last updated: June 3, 2025

This Privacy Policy explains how Crezeal Technologies (“Company“, “we“, “us“, or “our“) collects, uses, discloses, and protects your information when you use our website and services. It also outlines your privacy rights and how the law protects you.

By accessing or using our website https://www.crezeal.com (the “Service”), you agree to the collection and use of information in accordance with this Privacy Policy.

1. Interpretation and Definitions

Interpretation

Words with capitalized first letters have specific meanings defined under this section. These definitions apply regardless of whether the terms appear in singular or plural.

Definitions

  • Account: A unique account created for you to access our Service or parts of our Service.

  • Company (referred to as “the Company”, “We”, “Us” or “Our”): Crezeal Technologies, Mathicode, Tamil Nadu – 629804, India.

  • Cookies: Small files stored on your device by a website to record browsing activity and preferences.

  • Country: Tamil Nadu, India (governing location of the Company).

  • Device: Any device that can access the Service, such as a computer, smartphone, or tablet.

  • Personal Data: Any information that relates to an identified or identifiable individual.

  • Service: The website and digital services provided by Crezeal Technologies.

  • Service Provider: Third-party vendors who process data on behalf of the Company.

  • Usage Data: Data collected automatically, either generated by using the Service or from the Service infrastructure itself (e.g., IP address, page views).

  • You: The individual accessing or using the Service, or the company or legal entity on behalf of which such individual is using the Service.

2. Types of Data Collected

Personal Data

We may collect the following personally identifiable information:

  • Full name

  • Email address

  • Phone number

  • Any other data you voluntarily submit via contact forms or support requests

Usage Data

Collected automatically when using the Service, such as:

  • IP address and browser details

  • Pages visited, time spent, and referral URLs

  • Mobile device information if accessed via phone/tablet

3. Tracking Technologies and Cookies

We use cookies and similar technologies to enhance your experience, track activity, and improve our Service. These include:

  • Essential Cookies: Necessary for the site to function.

  • Analytics Cookies: Help understand how the website is used.

  • Functionality Cookies: Store user preferences (e.g., language, session settings).

You can manage or disable cookies via your browser settings. However, some features may not function correctly without them.

For details, refer to our [Cookie Policy] (if available).

4. Use of Your Personal Data

We may use your data for the following purposes:

  • To provide and maintain the Service

  • To manage user accounts

  • To process service-related inquiries or contracts

  • To send transactional and promotional communications (with your consent)

  • To detect, prevent, and address technical issues

  • To improve user experience and optimize our offerings

  • To comply with legal obligations

5. Sharing Your Data

Your personal information may be shared in the following circumstances:

  • With Service Providers who help operate and improve the Service

  • For business transfers, such as a merger or acquisition

  • With affiliates under confidentiality obligations

  • With partners for marketing (only with consent)

  • As required by law, or in response to legal requests

  • With your consent for any other purposes

We do not sell your personal data to third parties.

6. Data Retention

We retain your personal data only as long as necessary for:

  • The purposes set out in this Policy

  • Compliance with legal obligations

  • Dispute resolution

  • Enforcing legal agreements

Usage data may be retained for internal analysis to improve service functionality and security.

7. Data Transfer

Your information may be processed and stored outside your country of residence. We ensure all cross-border data transfers comply with applicable legal safeguards (such as GDPR standard contractual clauses or equivalent mechanisms).

By using the Service, you consent to such transfers.

8. Data Security

We implement industry-standard measures to protect your personal data. While no system is 100% secure, we take reasonable precautions to prevent unauthorized access, alteration, disclosure, or destruction of your information.

9. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request access to your personal data

  • Correction: Update or correct inaccurate information

  • Deletion: Request deletion of your data

  • Restriction: Request to limit how we use your data

  • Portability: Request a copy of your data in a portable format

  • Objection: Object to data processing under certain conditions

  • Withdraw Consent: At any time where processing is based on consent

To exercise these rights, email us at support@crezeal.com. We may need to verify your identity before processing your request.

10. Children’s Privacy

We do not knowingly collect personal information from individuals under 13. If you believe your child has provided personal data, please contact us immediately. We will take steps to delete such information promptly.

11. Links to Other Websites

Our Service may contain links to third-party websites. We are not responsible for the content, policies, or practices of any external sites. We recommend reviewing their privacy policies.

12. Changes to This Privacy Policy

We may update this Policy periodically. Changes will be posted on this page with a new “Last updated” date. If material changes occur, we may notify you by email or through a prominent notice on our website.

13. Contact Us

If you have any questions about this Privacy Policy, or wish to exercise your rights, please contact us at:

📧 Email: support@crezeal.com
🌐 Website: https://www.crezeal.com